Sales Tax

All orders shipped to residents of California or within California are subject to an 8.25% sales tax.

Shipping

Orders of in-stock merchandise are usually shipped on the next business day (Tuesday-Friday). If a portion of your order is in stock, we may hold it until all of the merchandise is available. If your order is being held, we will notify you.

Unwind gladly ships any of its products around the globe. For orders within the U.S., we ship Priority Mail (delivery within 2-3 days) via the U.S. Postal Service. Overnight orders or orders shipped through another carrier are extra. In such instances, Unwind will advise of the rate prior to shipping. Shipping insurance may be purchased for an additional nominal fee.

Returns

Unwind will gladly accept the return of any unused yarn in the original, intact packaging for store credit. Returns must be made within sixty (60) days of the original purchase to receive a credit. All returned items must be accompanied by a valid receipt from Unwind (prior to returning an item, buyers are advised to make a copy of the original receipt for their records).

Unless the return is the result of an error on Unwind’s behalf, the Buyer is responsible for all costs associated with return shipping. Needles, patterns, magazines, accessories or any item listed at a reduced price at the time of purchase are non-returnable.